What Qualities Make Our Mortgage Bankers Successful?

A career in sales can be very rewarding. People often ask me what makes a successful mortgage banker.  The answer is a basic formula I’ve lived by since starting with the company 17 years ago: 

Skill x Effort x Mindset = Success

The great news is that we train on the skills needed to be a successful mortgage banker and we have endless internal resources to ensure you are setup for success. Although we are competitive, your peers will also be pivotal in your development as we work in teams. I believe we create our own outcomes, and Rocket Mortgage^® provides a platform and training where folks who want to put in high effort will be rewarded. Lastly, mindset is everything. In sales you will hear “no” quite often and you must have a resilient mentality. We like to think of it as grateful, yet unsatisfied. 

Some traits of successful mortgage bankers are the ability to connect with people, confidence, enthusiastic attitude and willingness to give and receive feedback – just to name a few!

At Rocket Mortgage^®, we have a very strong culture and believe we are on a journey of never-ending learning. We have many growth and development opportunities to take advantage of that have helped me grow tremendously. I love Rocket Mortgage^® because the environment supports team members to feel empowered and think like business owners. The culture encourages folks to be their authentic selves, which is extremely important in the art of teaching influence and persuasion. The best part is that we get to help clients purchase a new home or improve their current financing based on changing market conditions.    

As a Mortgage Banker or Banking Leader, our team members have the ability to raise their hands for multiple growth opportunities. We have several opportunities, including:

• Rock Academy: This allows you to pursue your career and degree. You can choose from 200+ education programs including certificates, high school degrees, undergraduate degrees and  graduate degrees.
• Microlearning: There are self-guided opportunities on various topics.
• Obvious Choice Program: A 12-week course for mortgage bankers centered around our company’s “Ante to Leadership” philosophy, with a special focus on developing your sales and coaching skill sets. This program includes activities such as instructor led trainings, podcasts, videos and mentoring cohorts.
• Aspiring Leaders Program: The Aspiring Leaders program is a 3-month commitment that meets on a weekly basis and explores the foundational principles of leadership through a series of online courses, videos, instructor-led trainings and a mentorship pairing. Participants will be paired with a mentor from Rocket Companies^®. Mentors and mentees will work together to align on and explore the content to enhance skills and maximize participant potential.
• Instructor led courses for current leaders: We offer a variety of 1-2 hour courses led by internal team members on various topics many current leaders face to assist in being the best we can for those we lead.
• Leader to Leader: This 18-month program is for team members who lead leaders. This includes access to an executive coach, 360 surveys, etc. 

We focus on team member development plans which includes experience in learning through doing, education learning through resources and exposure learning through others. 

The foundation of Rocket Companies® culture is based on 20 philosophies that we call ISMs to keep us growing, innovative and passionate every single day. Each one shares how we can succeed and what we value. While we come from different backgrounds and experiences, our ISMs unite us around a culture of excellence. This is how we leave our mark. This is how we create an impact. This is how we change the industry. If you’d like to know more, read about our ISMs today!

If you are reading this and thinking how refreshing it is to see an organization that lives by these ideals, you should consider applying as we’re always looking for likeminded folks who enjoy being empowered and impact the outcome immediately. Being a team member at Rocket Mortgage^® is a very rewarding career and I am proud to have the opportunity to lead at such an amazing organization who truly cares about its team members.