A Year In Review: 2020 Highlights

Casey Nesterowich3-Minute Read
UPDATED: March 08, 2024


While 2020 proved to be a challenging year for everyone, we’d still like to take a moment to run through some of our most memorable moments from 2020. Here’s a quick snapshot of our top 2020 wins where our team worked together against all odds and achieved excellence:

We Went Public After 35 Years

On August 6, 2020, Rocket Companies® made its debut on the New York Stock Exchange (NYSE) as a publicly traded company, with its stock beginning to trade under the ticker symbol “RKT.” 

We also celebrated our 35-year anniversary this year. As America’s largest mortgage lender,1 this milestone is only possible because of our team’s continuous commitment to taking the road less traveled. We are proud that the Rocket brand is synonymous with providing simple, fast and trusted digital solutions for complex transactions; when you need a mortgage, a real estate agent, a personal loan or a car, Rocket gets you there fast.

We Built A Testing Platform For COVID-19 With The City Of Detroit

In March, Quicken Loans® and Rock Connections partnered with the city of Detroit to set up and facilitate drive-thru testing for COVID-19 through the Coronavirus Community Care Network. Now, we’re sharing the technology, processes and infrastructure we created to help other cities and counties establish and facilitate their own drive-thru testing sites.

We Went Above And Beyond For Our Team During COVID-19

We believe in finding opportunity in the face of adversity. The health and safety of our team members, clients and cities we call home remains our top priority. What started as a work-from-home pilot in mid-March quickly turned into our new normal. In less than a week, we transitioned nearly 20,000 team members to full-time remote work in their homes. From sending team members home with all the equipment they need, to upgrading home offices with new desks and chairs, the list of our support efforts is long. Learn more about our COVID-19 response and all the support we gave our team members here.

Our Super Bowl Commercial Ranked Fifth By Ad Meter

Rocket Mortgage® made a big splash at Super Bowl LIV in 2020 as the Official Mortgage Provider of the NFL. Our Marketing team produced a memorable commercial for our “Get Comfortable” campaign and out of the 60+ ads and trailers that were submitted, our spot ended the night as the fifth highest-rated commercial in the Ad Meter rankings.

We Created A 6-Point Plan For Diversity & Inclusion Efforts

Diversity is something we’ve always taken very seriously because in order to build the best solutions for the future, we need to include diverse opinions and people every step of the way.

After watching the events surrounding the death of George Floyd unfold in Minneapolis, our CEO Jay Farner shared a public message with a 6-point action plan detailing what our top priorities will be to make an impact moving forward.

New Benefit Alert: Go Back To School For Free

In summer 2020, we launched Rocket Academy, which offers tuition reimbursement to our more than 30,000 team members nationwide. We’ll connect you with recommended education programs based off your personal interests and team members can choose from two funding options: Get select degrees for free with our in-network programs or pick the program of your choice and get up to $5,250 per year.

We Unveiled Our 20th ISM

Our company operates on 20 principles known as “ISMs,” which are deceptively simple fundamentals that drive our decisions and are the heart of our entrepreneurial culture. If you were to ask for our secret sauce, it would be our ISMs. To celebrate our 35th anniversary, we announced our 20th ISM in 2020: “The packaging is just as important as the contents.” This new ISM captures the fact that we’ve always known that our words have an impact, but it’s not just about WHAT we say, it’s about HOW we say it. It’s about thoughtfully crafting everything from our tone to the look and feel of every document, product, website and thing we produce.

Our Team Raised The Most Funds Ever In 2020

Every year, we host a monthlong Community Challenge where we encourage team members to raise money for nonprofits across the nation. This year, the challenge looked a little different since so many nonprofits needed support due to the impact of COVID-19. Our team went above and beyond and raised $1.7 million dollars, which is even more than 2019’s total of $870,000! It’s amazing what we can do when we come together for one cause to impact the outcome.


While these aren’t all our wins, they are certainly some of our top accomplishments of 2020. We hope you enjoyed learning about what our company is capable of, despite the challenging year. We encourage you to learn more about us by exploring this blog or asking your recruiter about any questions you might have.

1Based on Quicken Loans data in comparison to public data records.

Interested in joining our team?

Casey Nesterowich

Casey Nesterowich is a Senior Copywriter on the Rocket Mortgage Marketing Creative team. As an award-winning journalist turned copywriter, she’s held several roles prior to joining the company. She holds a bachelor’s degree in journalism and graphic design from Michigan State University.